Make your home a smart home

It's not just your heating you can control from your phone. Make your home a smart home for just £9.99 a month.[1]

British Gas customers get two months free[1]

Not a British Gas customer? Get one month free this Black Friday.[2]

 

Hive Welcome Home Plan

Turn on appliances from your app to make it look like someone is home. For £9.99 for 12 months, with the first two months free for British Gas customers.[1]

This includes:

Hive Active Light Bulbs

Two Hive Active Light Bulbs  

Hive Active Light dimmable bulbs you can control from your smartphone, tablet or laptop.

Hive Motion Sensor

One Hive Motion Sensor

You can choose to receive alerts to your smartphone, tablet or laptop.

Hive Active Plug

One Hive Active Plug

Switch home electrical devices on and off, wherever you are from your Hive App.

If you don't already have a Hive Hub, you will receive one as part of your Hive Welcome Home Plan.

Hive-welcome-home-plan-terms-and-conditions.pdf

Terms and Conditions (98.1 KB)

 

British Gas customers get the first two months free[1]

Hive Welcome Home Plan comes with a subscription to Hive Live. Once the 12 month payment plan is over, access to Hive Live benefits will continue for £2.99 a month.

Terms and Conditions

(PDF 98.1 KB)

First two months free[1]

Black Friday Sale

First month free[2]

Frequently asked questions

What are the minimum technical requirements?

All Hive products require a Hive Hub to work. To use Hive products, you’ll need: a domestic broadband connection with a spare Ethernet port connection; an extra power socket close to your broadband router; an Android, iOS or Amazon smartphone with an up-to-date operating system if you want to use your mobile to control your Hive products via the Hive App and an up-to-date web browser to use the online dashboard (IE10+, Chrome, Safari or Firefox).

What happens to my Hive Welcome Home Plan if I move?

You can take all your Hive Welcome Home Plan products with you to your new home.

What if I already have Hive Live or a Hub?

If you already have a Hive Live subscription or a Hub your price will be discounted at the checkout.

Can I cancel my Welcome Home Plan?

You can cancel your agreement up to 14 days after the day your WHP order ("cooling off period").

If you cancel your agreement within the cooling off period, you will need to return all the goods within a reasonable time.

If you cancel your agreement within 12 months of your payment plan beginning, you will have to pay the remaining balance of the payment plan for the devices.  Once this fee is paid, you will lose access to the additional features and benefits of Hive Live.

Your notice of cancellation is confirmed as soon as you send it by email or call us.

If you cancel by calling us at least ten calendar days before your next payment is due to be taken, you won’t be charged for the next month. If you cancel in the last ten days of the billing period, your plan will end the month after cancellation.

Hive Live has no renewal date and is ongoing until cancelled, cancellation fees apply within the first year of the contract. 

[1] The Hive Welcome Home Plan is a 12 month payment plan offered by Centrica Connected Home Limited. If you cancel your agreement within 12 months of the payment beginning, you will have to pay for the remaining balance of the payment plan for the devices.

Offer limited to one offer per customer and subject to availability. Offer cannot be used on pre-existing orders or in conjunction with any other offer from Hive. Customers who sign up to the Hive Welcome Home Plan will pay nothing for the first 2 months then pay ongoing £9.99/monthly payments for 10 months. Once the 12 month payment plan is over, access to Hive Live benefits will continue for £2.99 a month.

[2] Offer only available when bought with Hive payment plans but not Hive Live or Hive Leak Plan. Offer cannot be used on pre-existing orders or in conjunction with any other offer. Offer ends 1st December 2017.