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Go to Tariff Check and view our tariffs.
If you select a new tariff we’ll get it switched within 24 hours.
HomeEnergy Plus Cover May 2019
HomeEnergy Secure Apr 2020
This will cover repairs to your gas boiler and controls, including your thermostat and programmer, with an excess of £99 for each repair. We will also replace your boiler, if it’s less than seven years old, if we can’t repair it.
By also signing up to this tariff, you will get unlimited call outs every year, day or night, which includes parts and labour (limits apply).
There are some things that aren’t included in this cover, they are:
On the 29th May, the price of gas and electricity on our Standard tariff will be increasing for customers with credit meters. If you are a vulnerable customer or have a fixed-term contract or a prepayment meter, these changes won’t affect you.
We’re increasing our prices to reflect the rising cost of supplying energy to your home. We appreciate that price rises are never welcome, so this isn’t a decision we’ve taken lightly. If you’re currently on a fixed term tariff then this increase won’t impact you.
We’ve written to all customers affected providing full details of the price increase. You can also log in to your account to check your current tariff and see what options are available to you. It’s easy to switch to one of our alternative tariffs and you won’t need to pay an exit fee.
For more information please read our Frequently Asked Questions
Smart meters record your energy use and automatically send meter readings to us, meaning an end to estimated bills.
It's a smart thermostat that lets you control your heating and hot water from your smartphone, tablet or laptop.
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